Shipping Policy

Last Updated: August 8, 2026

Kaymarli Home provides free FedEx 2-day shipping on eligible orders within the United States. This Shipping Policy explains our shipping coverage, processing times, estimated delivery times, tracking, and how we handle delivery issues.

1. Shipping Coverage

  • We currently ship eligible physical products to supported addresses within the United States.
  • We do not currently offer international shipping.
  • Shipping availability may depend on the delivery address and product requirements.
  • If we are unable to ship an order to the address provided, we will contact the customer and provide an appropriate resolution, including cancellation and a full refund when necessary.

2. Free FedEx 2-Day Shipping

Kaymarli Home provides free FedEx 2-day shipping on eligible U.S. orders.

  • Shipping cost: $0.00 for eligible U.S. orders
  • Primary carrier: FedEx
  • Shipping service: FedEx 2-day service for eligible orders
  • Estimated transit time: approximately 2 business days after shipment

No standard shipping charge is added to eligible orders covered by our free shipping service.

Shipping availability may vary for addresses or products that cannot be serviced through the applicable FedEx service. Any applicable limitation will be communicated before the order is completed whenever possible.

3. Order Processing Time

  • Most eligible orders are processed within 1 business day after successful payment authorization and order verification.
  • Orders placed on weekends or U.S. federal holidays generally begin processing on the next business day.
  • Business days are Monday through Friday, excluding U.S. federal holidays.
  • Processing time is separate from FedEx transit time.

Occasionally, additional processing time may be required because of payment verification, incorrect or incomplete order information, product availability, unusually high order volume, or circumstances outside our reasonable control.

If a significant delay affects an order, we will make reasonable efforts to notify the customer using the contact information provided during checkout.

4. Estimated Delivery Time

Most eligible orders are shipped using FedEx 2-day service and are expected to arrive within approximately 2 business days after shipment.

A typical eligible order therefore has the following estimated timeframe:

  • Order processing: approximately 1 business day
  • FedEx shipping transit: approximately 2 business days after shipment
  • Typical total timeframe: approximately 3 business days from order processing to delivery

For example, an order successfully processed on Monday and transferred to FedEx may typically arrive around Wednesday, depending on FedEx service availability and the delivery destination.

Delivery estimates are not guarantees. Actual delivery times may occasionally be affected by severe weather, carrier disruptions, holidays, incorrect or incomplete addresses, service limitations, or other circumstances outside our reasonable control.

5. Shipping Charges

Standard shipping is free ($0.00) for eligible U.S. orders shipped under our free FedEx shipping service.

Customers can review their order total before completing payment. Any exceptional shipping limitation or charge, if applicable to a particular product or delivery address, will be clearly disclosed before the order is placed.

Kaymarli Home does not add undisclosed standard shipping charges after an eligible order has been placed.

6. Order Confirmation

After an order is successfully submitted, the customer will receive an order-confirmation email at the email address provided during checkout.

Please review the order confirmation and contact us promptly if the shipping address or other order information is incorrect.

7. Shipment Confirmation and Tracking

Once an order has shipped and tracking information becomes available, we will send a shipment-confirmation email containing the applicable tracking number.

Customers can use the tracking number on the FedEx website to monitor delivery progress.

Tracking information may take some time to update after a shipping label is created and may not show movement until FedEx performs the first physical package scan.

8. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please make sure your shipping information includes:

  • Recipient’s full name
  • Street address
  • Apartment, suite, or unit number when applicable
  • City
  • State
  • ZIP code
  • Valid telephone number

If you discover an address error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to FedEx.

9. PO Boxes and Restricted Addresses

Because eligible orders are primarily shipped through FedEx, certain products or services may require a valid residential or commercial street address.

Some orders may not be deliverable to PO Boxes, APO/FPO addresses, freight-forwarding addresses, restricted-access locations, or addresses outside the United States.

If we cannot service the address provided, we will contact the customer when possible to request an alternative eligible address or provide an appropriate resolution.

10. Incorrect or Undeliverable Addresses

Customers are responsible for providing accurate delivery information.

If a package cannot be delivered because the customer provided an incorrect or incomplete address, additional shipping or return-to-sender charges may apply where permitted by law.

Customers will not be charged for address or shipping errors caused by Kaymarli Home.

11. Delivery Delays

Although eligible shipments using FedEx 2-day service are generally expected to arrive within approximately two business days after shipment, occasional delays can occur.

Possible causes include severe weather, FedEx service disruptions, transportation delays, holiday shipping volume, incorrect or incomplete addresses, and other circumstances outside our reasonable control.

Kaymarli Home will provide reasonable assistance when customers experience a shipping or delivery problem.

12. Damaged Products

Please inspect your order promptly after delivery.

If your product arrives damaged, contact Kaymarli Home as soon as reasonably possible. We recommend reporting visible shipping damage within 48 hours when possible so that we can document the issue with the carrier.

Please provide your order number, a description of the problem, and clear photographs of the product and packaging when available.

If an item arrives damaged and the issue is verified, Kaymarli Home will provide an appropriate resolution at no additional cost to the customer. Depending on the circumstances, this may include replacement parts, a replacement product, or a refund.

If we require the damaged product to be returned, we will provide return instructions and cover the applicable return shipping cost.

13. Missing or Incorrect Products

If your order arrives with a missing item, missing component, or incorrect product, please contact us promptly with your order number and details about the issue.

For a verified fulfillment error, Kaymarli Home will provide an appropriate resolution at no additional cost to the customer. Depending on the circumstances, this may include sending the missing component, sending the correct product, providing a replacement, or issuing a refund.

If we require an incorrect product to be returned, we will provide return instructions and cover the applicable return shipping cost.

14. Packages Marked as Delivered

If FedEx tracking shows that your package has been delivered but you cannot locate it, please check the delivery location, surrounding entrances, household members, neighbors, building staff, reception areas, and any available FedEx delivery information.

If the package still cannot be located, contact Kaymarli Home with your order number and tracking number. We will review the available tracking and delivery information and assist with determining an appropriate resolution.

15. Lost Packages

If tracking has stopped updating for an extended period or a shipment appears to have been lost in transit, please contact us.

We will review the shipment information and, when appropriate, work with FedEx to investigate the shipment.

If a package is confirmed lost in transit, Kaymarli Home will provide an appropriate resolution, which may include a replacement or refund at no additional cost to the customer.

16. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate requests received before an order enters fulfillment. However, we cannot guarantee changes or cancellation after an order has been processed, packed, or transferred to FedEx.

If an order has already shipped, it may be eligible for return after delivery according to our Return and Refund Policy.

17. Returns and Refunds

Returns, return eligibility, return shipping costs, replacements, and refunds are governed by our Return and Refund Policy.

Customers are encouraged to review the Return and Refund Policy before placing an order.

18. Business Information

Legal Business Name: Kaymarli LLC

Store Name: Kaymarli Home

Website: https://kaymarli.shop

Corporate & Mailing Address:
271 W Short St Ste 410 2673
Lexington, KY 40507
United States

19. Customer Support

For questions about shipping, tracking, delivery, damaged products, missing items, or an existing order, please contact us:

Email: contact@kaymarli.shop

Phone: +1 (859) 210-9922

Support Hours: Monday–Saturday, 9:00 AM–5:00 PM Eastern Time

When contacting us about an existing shipment, please include your order number and tracking number when available.